GUI Troubleshooting

There may be a number of issues with the Nimble Studio File Transfer interface. This article cover issues that have been seen so far.

Unable to Start Session:

If the GUI is unable to start a session automatically or when clicking the Bookmark Icon --> Local Daemon --> Start, try opening ~/.filetransfer/configuration.yaml on Mac or Linux or %USERPROFILE%\.filetransfer\configuration.yaml in Windows in your preferred text editor and verify that gui_host.enabled it is set to true if it exists in the file. If it is set to false, the GUI will be unable to communicate with the Nimble Studio File Transfer (NSFT) CLI and all GUI functionality will be disabled. If gui_host.enabled is not defined in configuration.yaml, it defaults to “true”.

Troubleshooting:

Many errors with the GUI can be resolved with the CLI troubleshooting article. If you are receiving errors within the GUI, try the below steps:

• Restart the Nimble Studio File Transfer (NSFT) application but do not begin a session

• Open terminal on Mac or cmd.exe on Windows and run the command filetransfer daemon

• You will see that there is now an active session in the application (if you have not received an error at the beginning)

• Begin uploads as you usually do and once you receive an error in the application, check the CLI window and you should see an error there as well

• Make note of this error and you can troubleshoot it through the CLI Troubleshooting section