Nimble Studio File Transfer: Error "RequestError: send request failed caused by: Head"

A TCP I/O error will look like the following

FATAL [202X-XX-XX XX:XX:XX] Unrecoverable error: retryable: retryable: RequestError: send request failed caused by: Head "https://s3-bucket.s3.amazonaws.com/Volumes/media/drive/file.mov": dial tcp 0.0.0.0.0: i/o timeout

There are two reasons this error may occur:

• Your computer disconnected from the internet and it lost connection to the S3 bucket.
• The drive where the media is stored is being stored is not able to handle the load Nimble Studio File Transfer is placing on it causing a loss in connection to the media. This can be common among network drives.

To resolve this error follow below:

• Check for a network outage or any firewall restrictions
• Try lowering the max_active_transfers and threads values to 1 and try the upload again to see if it works this time around. You can then slowly raise the value upon successful upload until you reach a configuration that will not overpower your drive